Our Products

If you've ever said, "I would love for my staff to hear this!" or "I wish I could take her back to my facility..." now you have the chance! Take advantage of this opportunity to purchase LIVE recordings of Cat's educational training sessions. Filmed during actual seminars and conferences, these training DVDs capture Cat at her best - in front of a live audience!

 

Give your staff the necessary tools and skills to provide true, individualized person-centered care. These DVDs will give professionals the guidance, skills and support they need to advance their careers, while helping facilities enhance their bottom line through better employee performance. DVDs can be used for new employee orientation, as well as training and education for long term employees.

 

 

Click on a Topic for more information or to purchase.


Book, "Just for this Week"

The gift of being a storyteller is a true art, and you will see this gift over and over again in this unique collection of anecdotes. This collection of special moments, family memories, and often hysterical situations are related with humor and a sense of grace that is truly inspiring. The stories in this book may make you laugh, they may make you cry, but most importantly, they will make you think! It is the hope that in your reflection, your ponderings of life's trials and joys, you will also be moved to action. This book will encourage you to experience the journey of life, capturing each moment. Won't you join us? Just for this week?



Book

Price: $20.00
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"Activities, Social Services & the MDS 3.0" 4-Disc Training Set

Recorded LIVE, this training series will guide the Activity/Recreation Professional and Social Worker/Designee through the MDS 3.0 sections that impact these two departments. Divided into chapters, the DVDs provide easy access for specific section or item review. In addition to coding instructions, Cat provides easy-to-follow guidance on specific MDS 3.0 items as they relate to the care plan process, as well as survey issues and concerns. Designed specifically for the activity and social service departments, this is a one-of-a kind training - 6 hours; not the usual "15 minute overview." The package also includes Cat's PowerPoint slides in .jpeg format, so that they can be viewed easily as a slide show.



4-Disc Training Set

Price: $159.00
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1. Handling Complaints

Even when you have the best possible staff, delivering the best possible care, in the most efficient manner...something can still go wrong. You get a complaint! No one individual, staff, or facility can be absolutely perfect. The difference between success and failure is determined by the manner in which we handle complaints. Every time residents and families come in contact with a health care professional, they make a judgment about the quality of care or service they receive. This DVD addresses techniques and protocols for dealing with complaints.


DVD length: 1.5 hours

Price: $89.00
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2. Motivation vs. Burnout

This DVD addresses the challenges that healthcare professionals face each day at work and home. The DVD is not "just another stress management" lecture; it has been developed specifically for the aging services professional. How do you stay "up" all the time? How do you keep your enthusiasm and energy? What motivates you to continue in this very stressful field? Cat provides tips on how to take care of yourself, and how to maintain the enthusiasm that is necessary for the "long term."


DVD length: 1 hour

Price: $79.00
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3. Motivating Your Staff for Quality Care

Motivation is "what drives you" to behave in a certain way or to take a particular action. It is your WHY! What motivates you? Is it possible to motivate others? This DVD details specific, common-sense techniques to motivate your staff. Discover techniques for giving praise and guidance on constructive criticism. Learn ways to determine individual employee needs and motivation techniques that meet those needs. Be the motivator in your organization!


DVD length: 41 minutes

Price: $69.00
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4. Re-Sensitizing Our Desensitized, Sensitive Staff

Did you know that in the last year more facilities have received citations for quality of life issues than ever before? Did you also know that it is our most efficient, solid, caring staff members (even department heads) that are getting these citations for us? We have become so de-sensitized to what we see, hear, and work around each day, that we no longer really see our elders as individuals. We're just "getting the job done." This is a humorous DVD covering the areas in quality of life regulations that cause facilities to get the most deficiencies. The DVD provides details on many of the areas of CMS surveyor guidance for Quality of Life regulations.


DVD length: 1 hour

Price: $79.00
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5. Surviving the Business With Humor

This DVD takes a look at the humorous side of health care. Filled with laughter and humorous "guidance," the DVD provides insight on the value of humor in our professional and personal lives. Cat teaches us how to develop humor skills and strategies to cope with life and work events. She ends the training with a "Jeff Foxworthy-take" on the "Top 10 Ways" you can tell you work in health care. Your staff will laugh, as they learn the survival techniques for this very stressful business we're in!


DVD length: 37 minutes

Price: $59.00
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6. Working With Conflict and Difficult People

Every day the health care professional faces conflict and difficult people in the work place. The conflict or difficult person could be a resident, family member, fellow employee or manager.


This DVD takes a very humorous approach to teaching individuals how to identify specific personalities and conflict situations. Be prepared to laugh a lot while learning coping strategies to deal with specific "problematic" people and issues.


DVD length: 65 minutes

Price: $79.00
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7. Writing "I" Format Care Plans: The Common Sense Approach to Meeting
    Resident Needs


It's time for facilities to move away from traditional care planning to a community model that calls for person-centered care planning. This DVD provides an overview of person-centered care and guidance for the development of "I" Format Care Plans - a process by which staff write care plans in the first person, as if the resident were speaking directly to them, expressing his or her needs - from their point of view. Your staff will find the process easy to follow and understand.


DVD length: 45 minutes

Price: $69.00
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The Common Sense Series™ Volume 1, 8 Disc Series

Buy the entire Common Sense Series - Volume 1, as a package unit, and save $132.00!!! You will receive all eight (8) DVDs as listed below. What a great training tool for new employee orientation, as well as long term employee education! Challenging behavior, communicating with elders who have dementia, the critical thinking process, end of life care....all topics that should be getting our attention in today's survey arena. The reason? These are the areas that are causing facilities to receive "needless" citations during a survey. Have you ever noticed some facility practices and wondered to yourself, "What were they thinking??" Or have you asked yourself, "Does anyone have common sense anymore?" This DVD offering has been designed to assist your staff with the "common sense" issues - redefining the skills and techniques that are absolutely necessary for survey performance and the delivery of elder services.

8 Disc Set

Price: $500.00
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"Help Me!! Help Me!! Help Me!!!" The Common Sense Approach to Challenging Behavior, Disc 1

Our staff continue to react to challenging behavior, rather than investigating and preventing the behavior. This DVD will teach assessment techniques that identify variables that predict and address problem behavior, and improve the effectiveness and efficiency of behavioral support plans. Using humor, Cat covers common sense, "down-to-earth" techniques for dealing with specific behavioral issues. Both federal and state surveys are now taking a closer look at behavior management programs in facilities. Give your staff the tools to effectively address this very real concern in our facilities.

DVD Length: 1.75 hours

Price: $89.00
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"I Don't Understand What You Are Saying!" The Common Sense Approach to Communicating With Elders Who Have Dementia, Disc 2

Are you "swag?" Would you say you are "hip," "cool," or "down?" It seems the word describing one's "hipness" or "coolness" seems to change almost daily. If it's hard for you to keep up with the nuances of our language, and know what someone is talking about (especially when conversing with someone from a different generation), how do you think an elder feels? How do you think these words confuse and confound an elder with dementia?! We continue to use words and phrases that an elder could not possibly recognize or "connect" with, and then document that they are "unable to understand or comprehend." This DVD takes a humorous look at our everyday communication with elders, while teaching effective, common-sense strategies that have proven successful with those who have dementia.

DVD Length: 1 hour

Price: $79.00
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"What Were You Thinking???" The Common Sense Approach to Critical Thinking, Disc 3

"I don't know about you, but I ALWAYS write my first and last name on the heels of my shoes! I also write my name in large, block letters on all of my clothes with a magic marker." If none of us really do this in our own, personal lives, it makes you wonder why these practices are found in almost every nursing facility in the nation. As my Grandma would say, we're not using our noggins! We no longer think for ourselves! We're almost to the point that we don't question anything regarding our policy, practice and process....we just DO it! As usual, in this DVD, Cat utilizes humor to teach common sense approaches to critical thinking. Empower your staff to critique, evaluate and THINK about how, and what, we are doing with our elders. Question it!!

DVD Length: 1.25 hours

Price: $89.00
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"What Do I Say?" The Common Sense Approach to End of Life Care, Disc 4

At the beginning of the 20th century, most people died in their own homes. It is estimated that by 2020 nearly 1 in 2 persons will die in a nursing facility. Nursing homes will become the primary place for dying in this country (Teno, 2003). Our society and culture is in denial of death. When the subject of death is discussed, euphemisms such as "passed away," "expired," or "left this world" are used. Few people actually use the word "died" or "dead." If you are the dying person, knowing that society feels this way, how do you cope with your feelings and the dying process? How does your family deal with the process? This DVD teaches your staff skills and techniques, empowering them to provide the needed services that can positively impact an elder's end of life - learning how to enrich and improve the quality of life remaining.

DVD Length: 1 hour

Price: $79.00
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"Who Does What and HOW Do We Write it??" The Common Sense Approach to Developing an Interdisciplinary Care Plan, Disc 5

"Care Plans." Are we supposed to have separate, individual-discipline plans for every resident; or are we required to have one comprehensive care plan for each resident? And which care model do we use medical or social; problem-based or needs-based? The debate goes on, the confusion grows, and professionals are now becoming so concerned over writing a care plan that they have no time to implement a realistic, workable care plan. This DVD outlines what CMS actually requires regarding care planning, how we should write the document, who should be involved in the process, and how we can simplify the development of a plan, making it both interdisciplinary and realistic. Believe it or not....you will laugh throughout the DVD!

DVD Length: 1 hour

Price: $99.00
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"Strategies that Work!" The Common Sense Approach to One-to-One Programming, Disc 6

CMS states that "One-to-One Programming" refers to programming provided to residents who will not, or cannot, effectively plan their own activity pursuits, or residents needing specialized or extended programs to enhance their overall daily routine and activity pursuit needs. The concept of individualized intervention has evolved over the years. By necessity, and response to a changing population, most activity/recreation professionals have abandoned generic interventions and large-group activities that include elders with different levels of strengths and needs. In their place, individualized interventions and one-to-one programming have been developed. This concept results in a total facility, total team approach to the delivery of activity services. In this DVD, Cat shares the benefits and "mechanics" of one-to-one programming; dynamics and implementation; documentation issues; and offers suggestions/insight for successful programming ideas.

DVD Length: 45 minutes

Price: $69.00
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"Keep 'Em Busy ALL The Time!! Really?!?" The Common Sense Approach to Activity Programming, Disc 7

"We get our residents up early, get them dressed and out of bed into the living area. If they stay in their room, it will look like we are not doing our job...They are supposed to look busy and active at all times." REALLY?? Exactly where did that philosophy come from?? That's the way it was done years ago! Absolutely NOTHING in the CMS surveyor guidance intimates that perspective. And guess what? We have evolved and learned so much more regarding the provision of services that positively impact an elder's quality of life. Activity programming should be based on an elder's preferences, interests and customary routine. You may be assured that if an individual is 85 years old, has 7-9 different diagnoses, and is on 9 or more different medications, they just might want a little more voice in how they spend their day... This DVD provides basic instruction on the interdisciplinary approach to activities. Learn what CMS requires, expects and what activity programming should "look like" at this time in an elder's life.

DVD Length: 1 hour

Price: $79.00
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"It's Everybody's Business!!" The Common Sense Approach to Customer Service and Marketing, Disc 8

Why market your facility? Why pay attention to public relations? Easy answer: SURVIVAL!! Who should do it....the administrator...the social worker...or everyone in the building? There are more nursing centers than ever before...all with attractive features and numerous amenities. Additionally, more and more funding is being provided to states and communities for "alternative care." The general public has become more educated, discerning, and demanding. How does the community (the public) perceive your building and staff? Are you the "facility of choice" in your area? In this DVD, Cat teaches 12 Winning Techniques for Handling Inquiries, as well as specific techniques in customer relations and service. Learn the humorous, "moments of truth" in everyday practice that can result in a positive or negative opinion of your care, service, and staff.

DVD Length: 51 minutes

Price: $69.00
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